Intermediano Blog

10 Main Tips when outsourcing payroll

For this reason, I list below the 10 tips to consider when hiring a suitable business partner, based in my experience of more than 30 years in this market. Pay attention to the tips!

1. Conduct a detailed search:

Only a deep and attentive research will subsidize you with qualified information about the main companies in the market. Select a reliable and experienced third-party company that has a good track record, positive references, and management that is attentive to customer demands. Check if the company’s website has accessible contact information, customer reviews and other relevant information such as: organizational values and staff (human factor of the company).

2. Verify the company’s qualification:

Identify whether the company has all the necessary qualifications for the provision of these services, such as: registration, certifications, and licenses. This information may be available on the internet or may be requested when contacting the company.

3. Find out about the payroll processing system:

Make sure that the company has a secure and efficient payroll processing system, ensuring the confidentiality of employee data, agility and accuracy in payroll, billing, and compliance with the legislation so that you are protected regarding labor issues.

4. Request proposals:

Evaluate at least three proposals from different companies and compare the costs and benefits offered by each of them. The cheapest cost will not always reflect the best proposal, as all the other factors mentioned here must be considered when making the decision.

5. Be clear:

Define your needs and expectations clearly and objectively. This will help during the screening process of the company to be hired.

6. Review the contract terms:

Carefully review the terms of the contract with the partner company, ensuring that they are clear to you and that they meet your needs and expectations. If there is any disagreement, request a review, adaptation or change in the contract.

7. Check the potential business partner’s internal processes:

Make sure the company has good technical support and customer service to deal quickly with any problems or questions you may have. This care for the customer is often clear from the first contacts, noting whether the company responds with cordiality, care, respect and in a timely manner.

8. Pay attention to the local legal framework:

Make sure that the outsourced company is up to date with current labor and tax laws, thus avoiding possible legal problems for your company. Companies with a local presence usually have more expertise in this regard.

9. Have engagement:

Establish an efficient communication channel, so that there is a constant and transparent flow of information, as well as so that expectations are constantly aligned.

10. Monitor

The performance of the business partnership must be continuously monitored, verifying the quality and accuracy of payroll processing, as well as the timeliness of payments to employees, respecting all their labor rights.

I expect that these tips may help you on selecting the right partner, exactly the way you are looking for and having your expectances fulfilled. If you have any questions, contact me: [email protected].